Gina has over 20 years of experience in publishing: both print and online. As General Manager for EdGate Correlation Services, she focuses on business development, maintaining and growing an excellent team, and offering the highest level of technology and customer service. Prior to working at EdGate, Gina held the position of Business Partner Manager at Learning.com, managing several state adoptions, and forming partnerships with resellers, third party online content publishers, and LMS companies. Prior to working at Learning.com, Gina spent over ten years at Macmillan Publishing Solutions and at Interactive Composition Corporation as their U.S. Sales Director. During her tenure at Macmillan and ICC she formed key partnerships in many publishing sectors, including Higher Education, K-12, Professional, Trade, Legal, and Financial and Government. She was also the primary sales liaison between the U.S. office and several India-based Macmillan subsidiaries. Gina spends her free time with her husband and chasing after their three young children.
With over 20 years of combined experience in sales and customer service management, Tracy brings a broad range of skills to the EdGate team, most important of which is her commitment to high quality service and meeting clients needs. During her years of service, she was recognized for her devotion and ability to create solid relationships with her customers. In her role as an Administrative Services Coordinator, she won the Team Excellence Award for her contribution and support of the National Sales team and her leadership of three customer service branches. In her spare time, Tracy enjoys the outdoors and spending quality time with her family.
Heather Hawthorne – Account Manager
Heather started her career with EdGate in October 2003 as a Client Support Manager, providing support services for EdGate’s various teacher and student-facing platforms. In 2014, Heather transitioned to Client Engagement Manager for Edmin, where she became a product expert for the INFORM® Learning System, providing support services to clients including training, site configuration, requirements gathering, and project management. Heather has recently rejoined EdGate as an Account Manager on their customer service-focused Sales team. She uses the knowledge and experiences gained from her support background to provide high quality service in meeting client needs. Outside of work, Heather enjoys reading, camping and spending time with her family.
Sandra Schugren – EdGate Ad Hoc Advisor
With 30 years of experience in management positions, Schugren has worked in both the public and private sector. She has overseen the administration of several urban public libraries, served as Director of Technology in a large school district and worked as a consultant to plan and develop information systems for a number of businesses. As a founding member of EdGate in 1997, she has served as Vice-President of Product Development and most recently as General Manager for EdGate Correlation Services. As GM for EdGate Correlation Services, she focused on excellence in staffing, technical systems and customer service. Sandra’s interests include travel, yoga and equestrian sports.